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Business Continuity Planning Has Never Been More Important
by Working Capital Review on April 16, 2020

Business Continuity Planning Has Never Been More Important

The C-suite is undergoing a huge test right now. This is not a drill; the COVID-19 global pandemic is actively testing the limits of enterprise crisis planning. But what about…

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The Future of Work: Multi-Generational, Diverse, Flexible & Artificially-Intelligent
by Working Capital Review on September 11, 2019

The Future of Work: Multi-Generational, Diverse, Flexible & Artificially-Intelligent

Clayton, Dubilier & Rice — in partnership with Working Capital Conversations — recently hosted a panel discussion on The Future of Work.

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Instant Payment Systems: Are They Transforming Finance?
by Working Capital Review on February 11, 2019

Instant Payment Systems: Are They Transforming Finance?

Digital transformation and the rise of digital commerce has fueled the development of instant payment systems worldwide. Do they have the potential to transform how finance is done?

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Service Design: Why It Matters and How to Do It
by Working Capital Review on November 6, 2018

Service Design: Why It Matters and How to Do It

While service design is a relatively new approach to design, it’s one that is becoming more prevalent. At the intersection of technology, aesthetics, human-machine interface and cognition, service design is…

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Why Successful Companies Don’t Succeed at Digital Transformation
by Working Capital Review on May 10, 2018

Why Successful Companies Don’t Succeed at Digital Transformation

In recent years, many successful companies, such as GE and Lego, have moved toward highly publicized digital transformations. GE is now a leader in the Internet of Things (IoT), and…

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Amazon’s Second Headquarters: The Strategy Behind the Search
by Working Capital Review on March 13, 2018

Amazon’s Second Headquarters: The Strategy Behind the Search

Tech giant Amazon recently announced 20 finalists for its second headquarters. The group, chosen from 238 bidders, was a very diverse constellation. The ultimate finalist stands to gain, Amazon indicates,…

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Will Chatbots Kill the E-mail Star?
by Working Capital Review on January 5, 2018

Will Chatbots Kill the E-mail Star?

Market research indicates that companies will increasingly be turning to chatbot responses for customer service, rather than, say, e-mail from a human customer service rep. Next year, for example, 20%…

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Proximity Marketing and How It Grew
by Working Capital Review on December 8, 2017

Proximity Marketing and How It Grew

Proximity marketing is the practice of sending alerts via mobile phone to consumers based on their geographical location, needs (such as if they are waiting for dental help), history of…

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Business Seeks Ways to Trade Time for Increased Work Efficiency
by Working Capital Review on September 12, 2017

Business Seeks Ways to Trade Time for Increased Work Efficiency

Gallup recently published findings that most full-time employees in America put in nearly a full day more than the standard 40-hours a week, clocking in 47 hours. Furthermore, nearly one…

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Managing Turnover in a Sales Department: Best Practices
by Working Capital Review on July 10, 2017

Managing Turnover in a Sales Department: Best Practices

Managing turnover is always important to an organization’s financial health. The reason? Turnover is a costly, often unnecessary, expense. Turnover costs companies. Turnover among salespeople hits corporate bottom lines hard.…

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