Note: This conversation took place before today’s news that GE is replacing CEO John Flannery. Subscribe to Working Capital Conversations via iTunes or Google Play to get new episodes automatically downloaded to…
Ride-hailing company Uber recently received approval from Transport for London (TfL), the city’s regulatory authority for cabs, to re-enter the London market, one of Uber’s most profitable. Uber lost its…
Blockchain, the distributed ledger system, which, combined with digital cryptocurrencies, is widely thought capable of disrupting multiple industries, is coming to digital advertising in a big way. In fact, according…
Think your home is getting smarter, and that voice-activated devices in the home are becoming more widespread? Well, you’re not wrong. Smart homes are becoming increasingly popular amongst people. If…
There’s widespread knowledge that artificial intelligence (AI) is coming for somebody’s job. It’s already hit customer service departments and administrative tasks just as scheduling and reordering. Chatbots and automatic prompts…
The advent of chip card technology in 2015 was intended to cut down on fraud by creating a new code for each transaction that can’t be stored or reused. Yet…
Chatbots, ranging from the cartoon assistants who pop up on customer support pages to recorded voice help assistants, are becoming more prevalent in customer service. In 2014, roughly 60% of…
It’s summer, and that means ‘tis prime season for prospective home buyers. The majority of U.S. homes are purchased sometime between spring and summer, so that the new owners can…
MoviePass has been maligned recently for a series of technical glitches and proposed (then rescinded) changes to its business strategy. The changes, along with some cash flow issues, have frustrated…
Maine-based retailer L.L. Bean made headlines earlier this year when it ended a decades-long returns policy. Bean, the maker of outdoor wear, had long allowed customers to return any item,…
, the city’s regulatory authority for cabs, to re-enter the London market, one of Uber’s most profitable. Uber lost its…){kind=link}
 is coming for somebody’s job. It’s already hit customer service departments and administrative tasks just as scheduling and reordering. Chatbots and automatic prompts…){kind=link}
 changes to its business strategy. The changes, along with some cash flow issues, have frustrated…){kind=link}
